Privacy Policy

Last updated: 5 July 2025

1. Who We Are

Regrow Thailand (“we,” “our,” or “us”) is an all-inclusive concierge service that coordinates hair-transplant procedures in Thailand for international clients. Our website address is https://www.regrowthailand.com.

2. What Personal Data We Collect

  • Contact details (name, email, phone).

  • Medical/hair information (photos, graft estimates, medical history you share).

  • Travel preferences (dates, hotel requests).

  • Website usage data (cookies, IP address, browser type).

3. How We Use Your Data

  1. Prepare your personalized hair-restoration assessment and quote.

  2. Communicate about your inquiry, booking, or follow-up care.

  3. Arrange logistics with partner clinics, hotels, and drivers.

  4. Improve our website, marketing, and client experience.

  5. Send occasional promotional updates (you can opt-out any time).

4. Legal Basis for Processing

We process your data based on your consent (information you voluntarily provide) and legitimate interest (delivering the services you request).

5. Who We Share Data With

We never sell or rent your data. We share it only with:

  • Accredited partner clinics and medical staff for treatment planning.

  • Trusted service providers (hotel, transport) strictly as needed for your trip.

  • Legal authorities when required by law.

All partners agree to use your information solely for your treatment and keep it secure.

6. Cookies & Tracking

Our site uses cookies, Facebook Pixel, and Google Analytics to measure traffic and improve ads. You can disable cookies in your browser settings.

7. Data Security

Data is stored on secure, access-controlled servers using SSL encryption. We follow industry best practices to protect your information.

8. Data Retention

We keep personal data only as long as needed for the purposes above or as required by law, then securely delete it.

9. Your Rights

You may:

  • Request a copy of your data.

  • Ask us to correct or delete your data.

  • Withdraw consent at any time.

Email support@regrowthailand.com to exercise these rights.

10. International Transfers

Because we operate in Thailand, your data may be processed outside your home country. We ensure adequate protections for all international transfers.

11. Changes to This Policy

We may update this Privacy Policy; any changes will be posted here with an updated “Last updated” date.

12. Contact Us

Questions or concerns? Email support@regrowthailand.com